About Poolhall
An independent West Midlands agency built in 2021 to prove that hiring can be honest, thoughtful and genuinely personable.
Our story
Poolhall was founded in 2021 by Matthew Tonks to show recruitment can be done thoughtfully, strategically and with genuine care.
Being independent means we answer to our clients and candidates, not a franchise target. Run from Grosvenor House on St Pauls Square in Birmingham, we’ve kept our roots in the West Midlands while helping people find roles the length of the country.
With around 30 years of combined experience across our three sectors, we know the work, the markets and the people, and we treat every introduction like it matters. Because it does.
What we stand for
The same principles guide every call, every shortlist and every placement, whether you’re hiring or looking for your next role.
Straight advice on salary, market and timelines, even when it isn’t what you were hoping to hear. No spin, no pressure.
Doing recruitment the right way isn’t a tagline, it’s how we operate, from how we handle your data to how we represent you.
Independent means a real conversation with someone who picks up the phone, listens properly and remembers who you are.
Three sectors we know inside out, so the conversation starts in the right place and the introductions actually fit.
Our mission
We pair modern recruitment tools with old-fashioned values, honesty, hard work and real relationships, to match incredible roles with amazing people. That’s the whole job, and we take it seriously.
Get in touchPeople behind it
The people shown here are the people you’ll speak to: sector specialists, close to the work and easy to reach.
Founder
Matthew founded Poolhall to do recruitment differently, built on honesty, hard work and genuine relationships. With over a decade in the industry, he specialises in Manufacturing and Construction and leads the team’s quality-first, ethical approach.
Marketing Specialist
Sam looks after Poolhall’s brand and marketing and also recruits across marketing and digital roles. With ten years’ experience and a marathon runner’s discipline, he keeps our voice clear, consistent and genuinely human.
Join Poolhall
We’re always keen to hear from great recruiters who share our values.
A real conversation
Whether you’re hiring or looking for your next role, start with a straightforward conversation and an honest view.